Booking
Clinic Hours
Monday to Friday 8.00 am - 12.00pm, 2.00 pm - 4.00 pm
Treatment Fees
Standard Consultations
First Acupuncture – 75 minutes: £95
Standard Acupuncture – 45 minutes: £75
Special Consultations
Access to Medicinal Salves – 20 minutes: £55
Supervision and Tutorials (Acupuncture practitioners only)
Supervision / Tutorial – 90 minutes: £90
Supervision / Tutorial – 60 minutes: £60
Medicinal Herbal Salves
Medicinal Herbal Salve: 120 ml: £65
Medicinal Herbal Salve: 240 ml: £85
Chinese Herbal Medicine per week (fee added during treatment)
Standard Formula Type: (granule style): £30 - 40 depending on size of formula
Online Booking
How to use it:
Most clients find online system easy to use and inutitive. Just choose your appiontment type wanted and choose a time. If it for a "First Appointment" (i.e. your first treatment ever with me) then you will get a form to fill in as well. To finalise your booking you will need to enter payment card details or paying. I'd recommend just leaving the card details, then during the treatment I can finalise the payment.
Once you have booked, you will get a confirmation e-mail. At the bottom of that there are links if you need to change the appointment time. Changes can be made free of charge up to 24 hours before the appointment. You may also cancel a booking in the same way but if you have already paid you will need to write separately to ask for a payment refund.
Also at the bottom of the e-mail is my clinic phone which can be used for more urgent reasons (like you are stuck in traffic on the way). Also there is the clinic e-mail which can be used in the same way, or for other communication. Any problems with the system, please use the enquiry form at the bottom of the page.
Health Insurance
Important note: many insurers will compensate for your treatment. This usually is done via the well tried route of the patient (you) paying for treatments at the time, then the insurer reimbursing you. I will provide an invoice (paid) for treatments.
AXA Patients: If you are an AXA patient you can let AXA pay for the treatment, depending on your plan. AXA will pay up to £60 a treatment, so for each appointment you will pay the remainder of the fee: e.g. £15 for standard, £35 for first. To book a treatment use the standard online booking and enter your card details, but do not pay. I will then handle the rest.
Help?
If you need any help using the online system first check out the FAQs at the bottom of the page, or if that doesn't help get in touch by using the contact form in the footer to send me an e-mail, and I will get back to you as soon as I can.If you need to text or call on the day of the appointment, look for the mobile number on your booking confirmation email.
Rescheduling
It is easy to reschedule your appointment with my booking system. Refer to your email confirming booking and click on the reschedule button. You can change an appointment at any point up to 48 hours proir to its time.
Cancellation Policy
So that everyone can get access to appointments and allow the clinic to run well I have the following conditions:
Less than hours notice of change: £25 admin fee
No Show: 100% fee.
However normal extenuating circumstances are considered: everyone has emergencies and I don't like playing hardball.
Directions
Location Situated about 1 mile south of Farnham in the peaceful surroundings of Lower Bourne. Easy, free, parking at the treatment room.
Address: Farnham Acupuncture and Wellness,
9 Dene Lane,
Farnham,
Surrey,
GU10 3PW
Directions From Shepard and Flock Roundabout At the large roundabout (Shepard and Flock roundabout) go south west on A31 (signposted to Alton) then after about 0.7 mile turn left as if going to the station. Just before the station turn right onto a road running parallel to the tracks. At the t-junction turn left up the hill (and over the tracks). This is Firgrove hill. Continue for about half a mile uphill (in the direction of Hindhead) to the top of the hill and a set of traffic lights. Then cross over in same direction, and the road goes down a hill then back up a little. You have now reached Lower Bourne. You should see a Costcutter shop on your left. Turn left there onto the road called Lodge Hill Road then take an immediate right onto the rough road: Dene Lane. You are nearly there. A playground and cricket/ football area should be on your right.
Coming down Dene Lane from the direction of Frensham Road and Lodge Hill Road my house is 3/4 down the portion of Dene Lane facing the cricket green. My drive is just to the right of the large white house.
Parking is available in my drive, on the left hand side or alternatively in the car park on the Bourne Green (thus avoiding Dene Lane that some people do find quite bumpy). The treatment room (Oak door on black timber surround) is on the left as you look at the house